COMPASS – Training

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This training will help users learn the basics for using Compass.  This course will cover the following topics: Getting to know your Dashboard: What are widgets and which do I need? Navigation: What do all these buttons do? Customer Records: Searching, finding, creating and understanding the customer record. Scheduling a Visit: Covers the 3 methods for scheduling a visit and … Read More

Pavlov and the Julio Effect – The Conditioned Response

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This course sets the framework for behavioral change and is the keystone of the True North Sales Training program.   Students will learn the “Why” of how we think and begin to understand how our brains learn.  We will learn about the ground breaking work conducted by Ivan Pavlov, a Russian Physiologist, in the area of Classic Conditioning in the late … Read More